- Security reporting
- Incident workflows
- Mobile app
- AI assistant
- White-label SaaS
RepSecsecurity event reporting platform
A mobile-first SaaS platform connecting field reports, incident review, customer documents and operational analytics.
RepSec helps guards, supervisors, customers and security service providers create, approve, deliver and analyze daily security and incident reports.
- Live product ?The product is in real use with live customer orders and day-to-day operations.
- License updates ?Continuous improvements, UX refinements and functional updates are delivered through the ongoing development license.
- Suomi (Finnish)
- English (English)
- Svenska (Swedish)
ReApptor can build multilingual workflows for teams and customers working across markets!
Case overview
Key results
Submitted shift reports
863 submitted reports cover field work from June 2025 to 20 September 2026.
Reporting roles
Guard, supervisor, customer and provider workflows are connected in one platform.
Months of reporting history
Submitted reports in every calendar month from June 2025 through September 2026.
Equipment check entries
1,728 equipment entries marked inspected and taken into use in submitted reports, as of 21 September 2026.
Case overview
Business problem
The business problem
Security reporting must be fast, reliable and auditable, but daily reports, incident details, approvals and customer delivery often become scattered across manual documents and messages.
- Guards need a simple mobile way to create structured reports during shifts.
- Supervisors need structured reports for review; customers need documents about the service performed.
- Security providers need operational visibility without rebuilding the same reporting platform for each customer.
The solution
ReApptor built RepSec with guided mobile forms, voice dictation and AI-assisted drafting. Incident approval, customer PDFs and dashboards use the same operational context.
- Guards can create daily and incident reports through structured mobile workflows.
- Authorized administrators approve incident reports. Shift reports are delivered separately according to customer and site settings.
- The same platform foundation supports white-label SaaS configuration for security service providers.
AI in the workflow
From a field note to a reviewed report.
A short observation becomes a structured report through a guided conversation. The guard stays in control of the details and the final submission.
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Start with the observation
Describe the shift in your own words. In this demonstration, the guard enters a brief note in Finnish.
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Fill in the gaps together
The assistant asks for the customer, location, shift and description, with choices drawn from the reporting workflow.
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Review, then submit
The completed summary is visible before submission. The same details then appear in the report.
Case overview
Reusable platform model
RepSec is a reusable SaaS foundation for security service providers that need mobile reporting, supervisor workflows, customer delivery and analytics in one platform.
The same reporting model can be configured for different security providers, customer sites, report types, approval rules and branded SaaS deployments.
Mobile report creation
Record the customer, site, shift and field observations in a guided mobile form.
Incident workflows
Create a separate incident report with its own archive reference and shift link.
Incident approval
Authorized administrators approve incidents; the decision records who and when.
PDF and email delivery
Send shift reports as customer PDFs using the configured delivery recipients.
Operational analytics
Review reports and incident patterns by period, customer and guarded location.
Configurable report forms
Adapt report fields, equipment lists and required steps to each customer’s service.
Product capabilities
What customers and teams can do
Mobile reporting
Mobile report creation
Record the customer, site, shift and equipment checks in guided mobile reports during field work.
Give the next reader a clear record of the work, with observations linked to the right customer and site.
AI workflow
Voice dictation and AI assistance
Dictate observations or draft a report with AI assistance, then review the details before submission.
Turn field notes into structured reports inside the same app, while the guard controls the final submission.
Approval
Incident review and approval
Create incident reports with archive references and a separate review by an authorized administrator.
Keep the approval decision, author and date with the incident, so its handling remains traceable later.
Delivery
PDF and customer delivery
Create customer PDFs from submitted shift reports and send them to the configured delivery recipients.
Give customers documentation of the service performed, using the same details recorded by the field team.
Analytics
Statistics dashboard
Review report activity and incident patterns by period, customer and location within permitted access.
Let supervisors follow reporting across customer sites and return to the operational context behind the figures.
Admin
Dynamic report type builder
Set report types for each customer and site, with targets, equipment checks and shift or incident mode.
Configure signatures and approval requirements for each report type without a separate app per contract.
Reusable platform model
Live use and rollout
production deployment
RepSec production SaaS deployment
The primary RepSec deployment for 9RTurva Oy covers guard and incident reporting, supervisor approval, customer delivery, statistics and admin configuration, with Finnish statutory security-report formats and a bilingual Finnish/English interface.
How it works
How it works
Reporting in the field
Guards record the customer, site and shift directly in a mobile form. Equipment checks and field observations remain attached to the same report.
The customer’s service record starts where the work happens.
- Mobile app
- Equipment checks
AI-assisted report drafting
Guards can dictate observations or draft a report with the assistant. They review the completed details before submission.
Field notes become structured reports under the guard’s control.
- AI assistant
- Voice dictation
Incident review and approval
Incident reports have their own archive reference and review process. Approval records the authorized administrator and date.
Each approved incident has a traceable decision in its record.
- Incident review
- Approval history
Documents for the customer
Submitted shift reports become PDFs for the configured recipients. Delivery uses the same customer, site and shift details.
The customer receives a document of the service performed.
- PDF reports
- Email delivery
Reusable platform model
What ReApptor can reuse from this case
Security reporting SaaS platform
A reusable reporting platform for security providers that need mobile forms, approvals, customer delivery and analytics.
- Mobile-first reporting
- Supervisor quality control
- Reusable white-label SaaS model
Incident workflow platform
A workflow model for creating, reviewing, approving and delivering incident documentation.
- Structured incident capture
- Customer-ready outputs
White-label security SaaS platform
A reusable vendor model for offering the same reporting platform to multiple security companies under their own branding and customer-specific templates.
- One platform serving several security vendors
- Customer- and location-specific report templates
Screenshots and media
Screenshots and media
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